APA Style
Zeithaml, Valarie A.. (2000).
Services marketing, integrating customer focus across the firm (2).
Boston:
Irwin/McGraw-Hill.
Chicago Style
Zeithaml, Valarie A..
Services marketing, integrating customer focus across the firm.
2
Boston:
Irwin/McGraw-Hill,
2000.
Text.
MLA Style
Zeithaml, Valarie A..
Services marketing, integrating customer focus across the firm.
2
Boston:
Irwin/McGraw-Hill,
2000.
Text.
Turabian Style
Zeithaml, Valarie A..
Services marketing, integrating customer focus across the firm.
2
Boston:
Irwin/McGraw-Hill,
2000.
Print.